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Conclusion Quick Quiz 04   !Learning outcomescWhat is spam? How to spot it How to avoid being spammed Dealing with spam Where to go for more helpNd >*  IntroductionWhat is spam? Unsolicited (you didn t ask for it) Unwanted (it is not welcome) Repeated (you normally get lots of it) Often from unknown senders May be offensive or embarrassing May be a front for crimes like phishing |ZZZ$' !' R[N   For instancelA lot of spam focuses around relatively few topics: Pornography/sexual content Pharmaceutical products Offers around making money quickly or generous business deals Repeated requests from financial institutions for details that verify or update records apparently held (these are often phishing scams) Supporting a campaign, e.g. a lost child, a sick partner, etc.^4Z9Z4  >' 2 /> F  Spotting spamPYou can often spot spam either by it being very formulaic and/or full of spelling mistakes (often with punctuation characters mid-word) A lot of spam (but not all) comes from addresses that don t look like  real internet addresses - e.g. a random mix of characters Some viruses make use of address books - so if you start receiving out of the ordinary or unexpected e-mails from someone you do know, this may be the reason.Z $,.7;   Avoiding spamBe very careful about who you give your e-mail address out to - both to individuals and to organizations Look out for privacy/data protection statements offered by organizations Get a spam-blocker, set it up and activate it to pre-empt incoming spam Consider using a disposable address<ZiHk D / %   Dealing with spam Report it - to ISPs, appropriate sites (e.g. those that the spam claims to be from), etc. Get a spam blocker and set it up properly Delete and ignore it For particularly bad cases: set up a new e-mail address and notify only people you want Over time, move away from your original e-mailRZkZq  ktH7 ? QuizT1. Spam is e-mail that is: a. Uninvited b. Unwanted c. Repeated d. All of the above p9" "    H  Answer to Question 1The correct answer is d Quiz<2. If you receive spam you should: a. Delete it b. Reply to it using your e-mail service reply button c. See if you can identify an  unsubscribe or similar link and use that to try to cancel future mailings d. Follow any forwarding instructions or information requests in the messager#Z" Z  7  jM   E D Answer to question 2The correct answer is a,   Quiz3. What is the best way to manage spam? a. Set up an e-mail signature saying you don t want spam b. Only share your e-mail address to organizations with robust privacy policies c. Setting up a  black list which includes prohibiting all inbound e-mail d. 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